Terms and conditions

Shipping and dispatch policy

We take great care in getting your outdoor clothing ready for your next trek. Typical delivery takes between 1 to 5 business days from dispatch. You will receive tracking details as soon as your parcel is on its way from our UK base.

Returns and warranty guarantee

We provide a 14-day refund window from receipt of your order. To qualify for a refund, items must be in perfect, unused condition with all original tags attached. In addition, our coats, jackets, and sportswear are backed by a warranty against manufacturing faults to ensure reliable performance on the trail.